This Privacy Policy notice discloses the privacy practices for the Bravoflix website (referred to in this notice as the “Website” and located at Bravoflix, as a company (referred to as “us” or “we”), endeavors to bring you the premiere online arts and culture experience, and is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “Patron”) and how we use that information. If you have any questions about our Privacy Policy, please email us or use the GetSatisfaction FEEDBACK tab on the right side of this webpage.


1. Changes to the Privacy Policy

If we decide to change our Privacy Policy, we will post those changes to this notice, the home page, and other places we determine are appropriate, and that are plainly accessible to you, so that you may stay aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify our Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by other means, such as a notice of the change on our home page.

2. Types of Information We Collect and How We Use Information We Collect

We collect two types of information about users of the website: Patron Information and Aggregate Information.

Patron Information. Patron Information identifies you, the individual Patron. When youengage in certain activities on the Website, such as creating an account, ordering service from us or a product or service from our partners, submitting content and/or posting content such as comments, entering a contest or sweepstakes sponsored by us or our partners, filling out a survey and/or sending us feedback, requesting information, submitting an affiliate agreement, applying for a job, or signing up for special offers from third parties associated with us (referred to herein as “Patron Information Activities“). It is optional for you to engage in these activites. If you elect to engage in an Patron Information Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number and date of birth. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. We will never share your credit card information except to process payment for services related to this website.

Referral Program / Gifts. If you choose to refer our service to a friend, or if you buy a subscription to the website as a gift, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email with an invitation to join the website, or to notify them of your gift. Bravoflix stores this information for the sole purpose of sending this one-time email, and tracking the success of our referral and/or gift program. Your friend may contact us at to request that we remove this information from our database.

We use Patron Information to provide services to you, to make customized viewing recommendations, to administer to you discounts and invitations to special events for which you are eligible, to tailor your experience with the site and with third parties as provided as outlined in #3 below, to improve our marketing and promotional efforts, to analyze the Website’s use, and to generally enhance and improve our service offerings. For example, if you send our customer service an email we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on the website. Your comments may contain personal information such as your name. We will obtain consent from you to post your name along with your comment prior making it available for public view. In addition, if you use the website to send information to another person, we may store your personal information. We may also use Patron Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you (including the website Terms of Service and this Privacy Policy), to comply with applicable law, and cooperate with law enforcement activities.

Aggregate Information. Aggregate Information is data that does not identify you as a specific Patron. It does not include any personally identifiable information such as your name. This type of data may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to the website, the URL of the website you visit after leaving the website, the type of browser you are using, and your Internet Protocol (“IP”) address. We, and/or our authorized third party service providers (“Service Providers“) and advertisers, may automatically collect this information when you visit the website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in #4 and #8 of this Privacy Policy. We use Aggregate Information to troubleshoot, administer the Website, analyze trends (including demographic and geographic trends), comply with applicable law, and cooperate with law enforcement activities.

3. Release of Patron Information

We will not share, sell, rent, or trade your Patron Information with other parties except as provided below:

We may share your information with concert and/or cultural event producers and presenters (referred to as “Bravoflix Partners”). From time to time, we facilitate offers from vetted Bravoflix Partners who, as a benefit to our Patrons, make available to them special discounts and invitations we believe is of value to our Patrons. In those cases, we share some of your Patron Information with those vetted Bravoflix Partners. Sharing this Information may allow a Bravoflix Partner to market directly to you should they choose to do so. However, we will only share your Patron Information with a Bravoflix Partner if you choose to engage in any Patron Information Activity, and then your Patron Information is provided only to the Bravoflix Partner involved in that particular Patron Information Activity. We specifically disclaim any responsibility or liability for the actions of such Bravoflix Partner. While we inform our partners they are only permitted to communicate with you for the purposes of the specific promotion with Bravoflix, we do not have any responsibility for the actions of the Bravoflix Partner, and the actions of the Bravoflix Partner are not in our control. We will advocate on your behalf if you feel one of our partners has misused your Patron Information in any way.

We may share your information with authorized third party service providers (“Service Providers“). Service Providers perform functions on our behalf--for example, sending out our administrative and promotional emails. We may share your Patron Information with such providers to fulfill orders, to send postal mail or email, administer discounts and event registrations, administer contests or sweepstakes, to remove repetitive information on our Patron lists, to analyze data, to measure the overall effectiveness of our content programming and online advertising, to provide marketing assistance, to provide search results and links, to process credit card payments, to provide operational support of the Website, to troubleshoot, and to provide customer service. We may also collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may share your information with Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, we may release an Affiliate’s information to our bank to send out a payment. We encourage Bravoflix Partners and Service Providers to adopt and post privacy policies. However, the use of your Patron Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

We may remarket your information. Remarketing is a way for us to connect with our Patrons on other websites, based upon your past interactions with the Bravoflix website. Service Providers may be hired by Bravoflix to perform remarketing services. As a result, some Service Providers, including Google, may show our ads on other sites on the internet. Service Providers such as Google use cookies to serve relevant ads based on your prior visits to the Bravoflix website. Patrons may opt out of Google’s use of cookies by visiting the Google advertising opt-out page at This information is used only for remarketing purposes, and will not be used by them for any other purpose.

We may share your information in a business transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Patron Information. However, Patron Information would remain subject to this Privacy Policy.

We may share your information for our protection and the protection of Others. We reserve the right to disclose your Patron Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on the website, and when necessary to enforce this Privacy Policy, the website Terms of Service or other agreements, to protect the rights, property, or safety of the Website, or its Patrons or others.

4. Release of Aggregate Information

We may disclose or share Aggregate Information with Bravoflix Partners, Affiliates, and Service Providers. For example, we may share aggregated demographic information (which does not include any Patron Information) with “Third Party Advertisers” or “Third Party Advertising Companies” and other parties as provided below:

We use Third Party Advertising Companies to serve ads when you visit the website. These companies may use Aggregate Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. Some of these Third Party Advertising Companies may be advertising networks that are members of the Network Advertising Initiative (“NAI”). If you would like more information about any NAI member company, or you would like to opt-out of targeted advertising from any NAI member company, click here:

We also use Third Party Service Providers to track and analyze non-personally identifiable usage and volume statistical information from our Patrons to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or to describe our audience to Advertisers. Please note that this is not Patron Information, only general summaries of the activities of our Patrons. Such data is collected on our behalf, and is owned and used by us.

5. Updating and Correcting Information

You may access and change any of your Patron Information by logging into your account and accessing the “my account” section of the site, sending us an email at, or writing to us at POB 515381, #25450, Los Angeles, CA 90051-6681. Please indicate your name, address and email address, and what information you would like to update when you contact us.

We encourage you to promptly update your Patron Information via logging in to your profile and inputing your new information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, it may be impossible for us to completely delete all of your information because we periodically backup and archive information to protect the information of all Patrons and/or to restore service in the event of emergency.

If you choose to store credit card information on the site, this is stored on a secure page and you may delete your credit card information at any time by going to the “my account” section of your profile.

6. Patron Choices on Collection and Use of Information

As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website.

As a condition of purchase of our services, we will send you administrative and promotional emails and/or text messages. We will send you information regarding your account activity and purchases as well as updates about our service and/or promotional offers. You cannot opt-out of administrative emails (“Administrative Emails”), but you may opt-out of admnistrative text messages (“Admninistrative Texts”). Administrative Emails and Texts relate to your activity on the Website as a Patron, and include information regarding your particular Patron account, your account requests or inquiries, and information about purchases of our services. In contrast to Administrative Emails, however, you do have a choice with respect to promotional emails and texts (“Promotional Emails” and “Promotional Texts” respectively). Promotional Emails and Promotional Texts advertise our services, including exclusive discounts, event invites, and other offers, and/or the products and services of our advertisers, Partners, and Affiliates. If you do not want to receive Promotional Emails or Texts from us, you may elect to opt-out of receiving them at any time after registering by writing to us writing to us at POB 515381, #25450, Los Angeles, CA 90051-6681 and telling us which service (e-mail or text or both) you no longer wish to receive, or you may simply e-mail the phrase “unsubscribing to promotional e-mails” to us at (or you may simply click the “unsubscribe” button at the bottom of any of our e-mails). If you no longer want to receive texts from us, text the word STOP to 52627.

7. Security of Information

We take security seriously and take numerous precautions to protect the security of Patron Information. You can access your Patron Information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Patron Information resides on a secure server that only selected personnel and contractors may access. We work with Service Providers who encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) protection, and who transmit that sensitive information using use Virtual Private Network technology whenever possible. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

8. Data Tracking

Cookies. To facilitate and customize your experience with the Website, we store cookies on your computer. A cookie is a small text file that is stored on a Patron&8217;s computer for record-keeping purposes which contains information about that Patron. We use cookies to save you time while using the Website, to remind us who you are, and to track and target Patron interests in order to provide a customized experience. Cookies also allow us to collect Aggregate Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a friendlier experience for all our Patrons. In addition, we may use Third Party Advertising Companies to display advertisements on the website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by the Bravoflix website only and does not cover the use of cookies by any advertiser. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.

Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of the website pages and promotions, or we may allow our \Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on the website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate Aggregate Information of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on the website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Partners for the same purposes.

9. Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you on Other websites that may be accessible through this Website have their own privacy policies and data collection policies, and/or use and disclosure practices. If you link to any such website, we urge you review the website&8217;s Privacy Policy. We are not responsible for the policies or practices of third parties.

10. Miscellaneous Privacy Issues

Public Areas. We may provide areas on the website where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review videos, live events, and/or submit or upload media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public review, you may receive unsolicited messages. We have no control over who reads your postings or what other Patrons or site visitors may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our Patrons to post their name along with their reviews.

Facebook Connect. The Bravoflix site may allow Patrons to access Facebook Connect to interact with friends and to share on Facebook through Wall and friends’ News Feeds. If you are logged into Bravoflix and Facebook, when you click on “Connect with Facebook“ your profiles will merge if the email addresses match. If the email addresses don’t match, we ask you if you want to merge them and you must enter your Bravoflix password to validate that they control that account. If you are already logged into Bravoflix but not logged into Facebook, when you click on “Connect with Facebook“ you will be prompted to enter your Facebook credentials or to “Sign up for Facebook.“ By proceeding you are allowing the Bravoflix Site to access your information and you are agreeing to the Facebook Terms of Service in your use of Bravoflix Sites.

Conversely, if you are not currently registered as a Bravoflix Patron and you click on “Sign in Using Facebook,“ you will first be asked to enter your Facebook credentials and then be given the option to register and join Bravoflix. Once you register on the Bravoflix site and Connect with Facebook, you will be able to automatically post recent activity back to Facebook. You have the option to disable Facebook Connect at any time by logging into “My Profile“ and clicking on “My Facebook Profile.“ Further, you can edit privacy settings for the reviews that appear on Facebook or disconnect this service by visiting the Facebook Application Settings page.

Notice of Privacy Rights to California Residents. California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Patron Information that we collect through the Website and the categories of third party persons or entities with whom such Patron Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Patron Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address \below. When contacting us, please indicate your name, address, email address, and what Patron Information you do not want us to share with Affiliated businesses or Partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Patron Information or requesting this notice.

11. Contacting Us

Whether you’re a new or loyal patron, we’re here to provide you with the highest level of service available on the web. Feel free to contact us for any reason.

via postal mail
POB 515381, #25450
Los Angeles, CA 90051-6681

via the internet
or use the Bravochat tab on the right side of this webpage to contact Bravoflix staff live when available online.

via phone or fax
Phone: 213-925-8598
Fax: 213-226-4646